inkpetal Posted October 15, 2014 Share Posted October 15, 2014 If you’ve read the news forum, there’s a new feature! Now you can add questions for your buyers which can be mandatory or optional to enter information for as a new part of the process in ordering your gig.Do it now.Yes it’s brand new, but it can’t really wait. If you have an outgoing message to buyers it will appear as a mandatory field for them to ‘answer’, which will stump them if you’re using it as a friendly “Hello, I’ll be right with you” and may hang sales in limbo.Make it short and sweet.Yes you have 450 characters, but it’s really not in your best interests to use all of them. Keep it concise.For example;Not recommended: "You can choose from all kinds of atmospheres that I am able to create. Soft and airy for lounge areas, live and vivacious for cafe environments, dark and brooding for… (etc. for 450 characters)"Try something like: “Please detail what kind of atmosphere would you like the work to have. E.g. Soft/Fun/Serious”Combine related requestsSometimes when you ask two questions they are really two parts of the same one. Don’t force your buyers to copy/paste information into your question fields, it wastes everyone’s time.For example;Not recommended: “Where are you going to hang the artwork (So I know what the environment will be like to make the piece appropriate for the setting)?” + field "What kind of atmosphere would you like the work to have? E.g. Soft/Fun/Serious"Try something like: “What environment will the artwork be hung in and what kind of atmosphere would you like the piece to have? E.g. ‘In a cafe, with a vibrant colourful look’.”Try to avoid adding more than 3 fields.This has already resulted in a stalled order for me. After my first mistake of 2 x 450 character questions which caused the first stalled order I quickly remedied and split it in four- which also resulted in a stall. The less time the buyers have to spend filling out forms the better, because they may just give up.The forms don’t have their own special formatting in your message inbox and just appear as bold and regular text, so big chunky questions can really distract your attention from the buyer answers.Of course, if you want to use up your 450 per inquiry, they’re there. These are just some recommendations based on what I’ve already found to be more effective.TL;DR Keep it clear, simple, and essential.If you have recommendations/corrections/etc. please add. 15 Link to comment Share on other sites More sharing options...
heronimus Posted October 15, 2014 Share Posted October 15, 2014 Thanks for this excellent share. Already made some changes to my “instructions” fields.=D> 2 Link to comment Share on other sites More sharing options...
rocks_design Posted October 15, 2014 Share Posted October 15, 2014 Yes, this very effective one … 2 Link to comment Share on other sites More sharing options...
inkpetal Posted October 15, 2014 Author Share Posted October 15, 2014 Reply to @heronimus: Yeah, it’s worth doing.Aw, shucks. I figured I should share what I’d already learned and spare a few people the learning curve, because it isn’t super fun having gigs in limbo. Plus I just generally like to be helpful and there are bound to be questions and discussions about it, might as well start a dialogue. Thanks. 2 Link to comment Share on other sites More sharing options...
bishojitsarker Posted March 25, 2017 Share Posted March 25, 2017 this very effective… 1 Link to comment Share on other sites More sharing options...
roketlancer Posted March 26, 2017 Share Posted March 26, 2017 thanks.this very effective and challenging. 2 Link to comment Share on other sites More sharing options...
hellowtalib Posted May 19, 2019 Share Posted May 19, 2019 What should I suppose to write in instructions to buyers. Please guide me. 2 Link to comment Share on other sites More sharing options...
graphic_real Posted May 20, 2019 Share Posted May 20, 2019 Thank you for sharing your post 2 Link to comment Share on other sites More sharing options...
creativezone2 Posted May 20, 2019 Share Posted May 20, 2019 Thanks for sharing very helpful 2 Link to comment Share on other sites More sharing options...
fastcopywriter Posted May 20, 2019 Share Posted May 20, 2019 Great tips. I only use one field, some buyers are using mobile devices so they can struggle a bit typing/speaking instructions. 2 Link to comment Share on other sites More sharing options...
ancykunjumon Posted June 30, 2020 Share Posted June 30, 2020 Thank you for the tip 2 Link to comment Share on other sites More sharing options...
nicholasusery Posted July 10, 2020 Share Posted July 10, 2020 Thanks for the useful tips. 2 Link to comment Share on other sites More sharing options...
farzeen_shareef Posted July 10, 2020 Share Posted July 10, 2020 Great advice. And thanks for sharing. 1 Link to comment Share on other sites More sharing options...
razu55 Posted July 10, 2020 Share Posted July 10, 2020 Thanks for sharing with us. It was very helpfull post. ❤️ 2 Link to comment Share on other sites More sharing options...
muntahaoishee Posted July 22, 2020 Share Posted July 22, 2020 Thanks for the informative instructions… 🙂 2 Link to comment Share on other sites More sharing options...
muhtesum Posted September 3, 2020 Share Posted September 3, 2020 nice one.its very usefull for us 2 Link to comment Share on other sites More sharing options...
coerdelion Posted September 3, 2020 Share Posted September 3, 2020 Older Thread - Closed to New Comments.Please refer to this thread, which is much more helpful now buyers are used to completing the requirements section: Hi Marsats- Someone else asked me for screenshots so I thought I would send these to you too. I hope this helps! Of course all of these requirements are here because I had an experience that moved me to fix the problem!!! [screen Shot 2020-07-17 at 5.03.25 PM] [screen Shot 2020-07-17 at 5.03.43 PM] [screen Shot 2020-07-17 at 5.03.52 PM] There are why I have my 4 requirements: 1.Word or PDF file so I can get the word count. JPGs will not work!2.Asking about timed audio and giving them an ea… 1 Link to comment Share on other sites More sharing options...
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