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How long will the customer support answer


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  • 2 weeks later...

My latest tickets took 6 and 7 days respectively, but…

…I have to say I’ve learned to chill on this issue, which is very much NOT like me.

They sorted things in the end, and I’m sure they will sort out the next issue I have. I suggest using @fiverrsupport and @fiverr twitter feeds if you REALLY NEED urgent help. They’re pretty hot on that if it’s a live problem.

But remember that dealing with ‘support’ is the same as dealing with waiters and chefs; if you piss them off you should know what to expect if you order the soup 🙂


Candi x

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