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Until ten days ago, I was a top-rated seller. However, during a test phase of my AI assistant, it defaulted to recommending my basic gig package for most order requests. To better align with my market segment, where 99% of orders are custom requests, I increased the prices across all my packages. 

Within just two days of this adjustment, my success score was reduced to 7, and I was demoted to level 2. The reason provided was an alleged decline in communication quality. I took this feedback seriously and have been making concerted efforts to improve in this area. However, a week later, I received a notification that my level 2 status is at risk, and my success score has further decreased to 6 across nearly all gigs. 

I find it surprising and somewhat unreasonable that all my gigs would be uniformly affected if the issue were specific to certain transactions or interactions. My Fiverr Plus manager advised writing detailed messages for better communication, but not all client interactions necessitate lengthy responses—sometimes, concise replies like "Ok, I will do that" are more appropriate and efficient. 

Having worked on Fiverr for the last eight years, with over four years as a top-rated seller, I believe I have demonstrated a consistent level of professionalism and customer service. It's disheartening to see these achievements overshadowed by what seems to be flaws in the AI-based evaluation system.
 

I am not sure, anyone else is also facing issues or not. But I think fiverr should not allow their AI based evaluation system to spoil their experienced sellers. 

"This post uses ChatGPT to help me be more clear" 

FIverr is dropping my success score without any logic

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