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Posted

I Last some moths ago my fiverr account is hacked i email customer support and he solve that but now i open my fiverr account its temporary disabled and my earning also here i email many times to fiverr customer support but they not replying me even after 3 working days what should i do?

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Posted
1 hour ago, farhanlogo1 said:

I Last some moths ago my fiverr account is hacked i email customer support and he solve that but now i open my fiverr account its temporary disabled and my earning also here i email many times to fiverr customer support but they not replying me even after 3 working days what should i do?

Hi there, sorry to read your account got compromised months ago. Did you report this to the Customer Support team at the time? I highly recommend waiting to hear back from them instead of creating new tickets on the same subject, as that will only extend the waiting time. All additional tickets get closed and merged into the original ticket, so please use that one only to communicate with the team. Good luck 🍀

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Posted

yeah i report the customer support that someone hack my fiverr account. Now my fiverr account is temporary disabled and also my withdraw method button is also not available. please check my account and tell me all requirements i fill all. 

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Posted

I face really trouble problem that i want to withdraw my earning but i face the problem "adding payout method not allowed" i attach the screenshot please check out this and give me useful information.

Capture.PNG

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Posted

Hello Please Fiverr support  , Kindly Help me remove the Payoneer payout method in which  I Added because I haven't been able to withdraw my available Fund. 

So as for me to add a new payout  method and withdraw my available Fund successfully.

I will Really appreciate If this can been rectified as soon as possible.

Thanks.

 

 

F.png

  • Sad 1
Posted
18 hours ago, farhanlogo1 said:

yeah i report the customer support that someone hack my fiverr account. Now my fiverr account is temporary disabled and also my withdraw method button is also not available. please check my account and tell me all requirements i fill all. 

You need to wait for the Customer Support, as here on the Forum we don't replace them, so if you have any additional questions or dilemmas feel free to direct them to the team. Good luck 🍀

Posted
11 hours ago, legal_writer3 said:

Hello Please Fiverr support  , Kindly Help me remove the Payoneer payout method in which  I Added because I haven't been able to withdraw my available Fund. 

So as for me to add a new payout  method and withdraw my available Fund successfully.

I will Really appreciate If this can been rectified as soon as possible.

Thanks.

Hi there, your account is restricted and that's why you can't add a new withdrawal method. I see that you've created 8 tickets on the same subject, please use one ticket only to communicate with the team and please direct all your questions to them as here on the Forum there are no Customer Support team members present. Good luck 🍀

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