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My card was being verified and they told me that a random amount would be frozen and then most of the money on the card was withdrawn and it has not been returned yet. It has been more than two hours. Please help. Please.

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2 minutes ago, hussein_ali_53 said:

My card was being verified and they told me that a random amount would be frozen and then most of the money on the card was withdrawn and it has not been returned yet. It has been more than two hours. Please help. Please.

That’s crazy!

Clicking on random links or sharing your confidential bank card details is risky. It’s crucial to read and understand a platform before trusting it with sensitive information.

If you're new here and clicked on a suspicious link, you might have been scammed. Remember, Fiverr or any legitimate platform will not freeze your bank card funds—it just doesn’t work that way. Such claims don’t make sense, and falling for them often comes down to a lack of knowledge about the platform or online security in general.

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Posted

Hello @hussein_ali_53 

 

We understand your concern and we're sorry to hear about the issue you are experiencing. Unfortunately, we here on the Forum are unable to directly assist with payment-related issues. We recommend contacting our Customer Support team immediately for further assistance. Please email them at support@fiverr.com, providing all relevant details, and they will help resolve it as soon as possible. 

Be aware that potential clients do not require your email address to place orders with you. We strongly recommend not opening suspicious links, QR codes, or files from senders you have not contacted directly. Please be aware that Fiverr will never contact you via inbox to request payments, passwords, or private information.

To learn how to protect yourself, please take a moment to read these informative articles.

Thank you and stay safe. 

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