I have not been receiving notifications on my Fiverr App.

[ojef79]

I need help on these issues, such as when I receive a brief from a business-oriented client and will not be notified on my Fiverr App. 
I have clicked on all the necessary push notifications on my Fiverr App, but I will only see the order when I open my app. 

Kindly help me with information.

[priyank_mod]

Did it occur to you that maybe this feature is not YET available?? 

[ojef79]

1 hour ago, priyank_mod said:

this feature is not YET available?? 

Thank you 🙏.

[maitasun]

12 hours ago, priyank_mod said:

Did it occur to you that maybe this feature is not YET available??

I don't know about the brief notifications (I have briefs turned off), but I haven't been getting notifications on my phone—whether inbox or order chat—for a long time.

[priyank_mod]

6 hours ago, maitasun said:

I haven't been getting notifications on my phone—whether inbox or order chat—for a long time.

I'm sure you tried re-installing the app and checking the app-specific notification settings, usually later one is the culprit. 

[aizakhan24]

21 hours ago, ojef79 said:

I need help on these issues, such as when I receive a brief from a business-oriented client and will not be notified on my Fiverr App. 
I have clicked on all the necessary push notifications on my Fiverr App, but I will only see the order when I open my app. 

Kindly help me with information.

Check your app settings in phone settings. Are notifications enable for Fiverr aap?

[ojef79]

5 hours ago, aizakhan24 said:

Check your app settings

I have done all that, is still not working. Thanks for your concern.

[ojef79]

6 hours ago, priyank_mod said:

re-installing the app and checking the app-specific notification settings

I have not reinstalled that App yet. Maybe I will try it to see if it will work. Thanks 

[ojef79]

13 hours ago, maitasun said:

but I haven't been getting notifications on my phone—whe

That is my challenges. Is making me check my App regularly than normal just to see if I have an order. 

Edited 21 hours ago by ojef79

[priyank_mod]

1 hour ago, ojef79 said:

I have not reinstalled that App yet. Maybe I will try it to see if it will work. Thanks 

Yes but there are no notifications for briefs. 

[maitasun]

9 hours ago, priyank_mod said:

I'm sure you tried re-installing the app and checking the app-specific notification settings, usually later one is the culprit. 

I've done it several times and nothing seems to work. The best I've got, which is my current situation, is 3-hour delayed notifications. 😑

[priyank_mod]

2 minutes ago, maitasun said:

I've done it several times and nothing seems to work. The best I've got, which is my current situation, is 3-hour delayed notifications. 😑

If there is a spare phone around in the house, just try installing the app on it and use it for a couple of days.

If you get the notifications, then its an OS-App issue with your current phone. Or if you don't get, then its an account-related bug!!