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can't reset password, because lost mobile number, Kindly Help please


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Posted

Hi team and Fiverr support team member if there anyone 
I pay attention to all to help one of my Friends
She Highly Requests me to help her,

Recently she got a password reset email and Fiverr logout her Account, when she tried to reset her password Fiverr sent OTP to her registered mobile number,  But she lost that mobile number and could not access and reset her password anyway, 
she told me she sent an Email to Support, but Fiverr hasn't responded yet, It has already been 2 days, 

So, Is there any other way to contact the Fiverr team so we can help her?

Please help her by telling me the best way you know.

Thank all of you 

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4 answers to this question

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Posted

No one can help you with it because your friend is in trouble.. you're not.. that's why Fiverr won't respond to your queries here. 

Ask her to wait for their response if she has sent an email to Fiverr Support.

 

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Posted
26 minutes ago, smartdezigns said:

No one can help you with it because your friend is in trouble.. you're not.. that's why Fiverr won't respond to your queries here. 

Ask her to wait for their response if she has sent an email to Fiverr Support.

 

Thanks for your replay 
I posted here because she doesn't have access to even Fiverr forum,

SupportShe already sent an Email 2 days ago but she didn't get a response yet from the support team..

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Posted (edited)
33 minutes ago, saastechbd said:

Thanks for your replay 
I posted here because she doesn't have access to even Fiverr forum,

SupportShe already sent an Email 2 days ago but she didn't get a response yet from the support team..

Her issue won't be resolved here either. She should wait for Fiverr Support's response no matter how long it takes. But avoid creating new tickets.

Edited by smartdezigns
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Posted
2 minutes ago, smartdezigns said:

No one can help you with it because your friend is in trouble.. you're not.. that's why Fiverr won't respond to your queries here. 

Ask her to wait for their response if she has sent an email to Fiverr Support.

 

Right

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