How to accept an order correctly?

[aezeilie]

I accepted the order, then entered the card details and a check was carried out and they took $200. I want to know when they will return my money to me.

[saadatique]

Hi, you need to contact fiverr support. They will surely help you!

[tracking_by_gtm]

Hi there you can check out this link how   refund  work.   if you  got the correct work then your can do that or you can reject the delivery. that's it 

here is the link for more info : https://help.fiverr.com/hc/en-us/articles/360049910953-Refunds

 

thanks