Trying to Complete Seller Profile - But "Required Field" Stopping me

[roberttimmonai]

Great day Community.

I have everything set up and when completing the W9 for USA the form is stuck on the "ZIP" code when I have the correct one in the box. Won't let me move forward to complete and publish my gigs. Any thoughts ?

[ataul_haq]

Did you entered the ZIP code in the correct format (e.g., 5-digit code or 9-digit ZIP+4 format: 12345 or 12345-6789).?

[filip_fiverr]

On 12/28/2024 at 8:22 PM, roberttimmonai said:

Great day Community.

I have everything set up and when completing the W9 for USA the form is stuck on the "ZIP" code when I have the correct one in the box. Won't let me move forward to complete and publish my gigs. Any thoughts ?

Hi @roberttimmonai! 

Sorry to hear about this situation. Try getting in touch with Customer Support. They are the only ones who can assist with account or gig-related issues and will have more insight into what's going on. You can send them an email at support@fiverr.com or start a chat on the website by selecting the right category. Once you open a ticket, there won't be a need to open a new one as it will only end up being merged into the original one, and it won't get you a resolution any faster.

All the best!  

[tracking_by_gtm]

this is very bad you don't know complete a seller profile anyway. your can see this.