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It's that time of year - Christmas, followed by New Year's. As a side note, if you celebrate these holidays I hope you had a Merry Christmas and have an excellent New Year. 

During this time of the year buyers are given a significant extension to their review window for deliveries - 9 full days, rather than the typical 3 given at all other times of the year. This is understandable due to the holidays bringing with them travel, family commitments, etc. But strangely, sellers are given no such extension on our response time that I can see. It's still 24-hrs or suffer a metric penalty. 

Correct me if I'm wrong of course and please point me in the direction of the extension for my own information. And if I am wrong please disregard the below.

 since sellers may also celebrate one or more holidays this time of year and find ourselves similarly tied up with family events at home or abroad just as our buyers are, it seems only fair and balanced for the 24-hr response time requirement to be also be extended for sellers during the same calendar dates buyers enjoy this flexibility. I wouldn't expect a major extension, but perhaps the response time expectations/metric could be relaxed to 48, or potentially 72-hours for sellers during this window. 

 if this feedback could be passed along that would be appreciated! 

Feedback/Suggestion: Extend the 24-hr response requirement during the holiday season.

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