Identity Verification issue

[jahangirakram36]

I'm facing issue in identity verification this error Displays " Please restart this process or request a new link to continue" 
please help me to fix issue

[filip_fiverr]

13 minutes ago, jahangirakram36 said:

I'm facing issue in identity verification this error Displays " Please restart this process or request a new link to continue" 
please help me to fix issue

 

Hi @jahangirakram36! 

Feel free to get in touch with our Customer Support regarding account-related stuff, like Identity Verification. If you already opened a ticket with them, there won't be a need to open a new one, as it will be merged into the original one. Keep in mind that we aren't a replacement for Customer Support here on the Forum, and other members can't help you with account-related issues such as this one. 

[jahangirakram36]

53 minutes ago, filip_fiverr said:

Hi @jahangirakram36! 

Feel free to get in touch with our Customer Support regarding account-related stuff, like Identity Verification. If you already opened a ticket with them, there won't be a need to open a new one, as it will be merged into the original one. Keep in mind that we aren't a replacement for Customer Support here on the Forum, and other members can't help you with account-related issues such as this one. 

I already opened ticket on customer support but not get any response from 15 hours 

[filip_fiverr]

6 minutes ago, jahangirakram36 said:

I already opened ticket on customer support but not get any response from 15 hours 

Hi @jahangirakram36! 

In that case, hold on tight until they get back to you. They will definitely reply to you as soon as possible, so please wait patiently until you hear back from them. 

[jahangirakram36]

1 minute ago, filip_fiverr said:

Hi @jahangirakram36! 

In that case, hold on tight until they get back to you. They will definitely reply to you as soon as possible, so please wait patiently until you hear back from them. 

OK thanks for your guidance