Session Expired While Verified

[gefiranch]

This is the first time I used Fiver, where when I created a gig there I was asked to verify my telephone number, personal data and ID. So, when verifying Personal Data, this popup appears and honestly, I don't understand what is meant by that, I've tried various things starting from restarting and others but it still doesn't work, anyone help me pleasee....

[filip_fiverr]

29 minutes ago, gefiranch said:

This is the first time I used Fiver, where when I created a gig there I was asked to verify my telephone number, personal data and ID. So, when verifying Personal Data, this popup appears and honestly, I don't understand what is meant by that, I've tried various things starting from restarting and others but it still doesn't work, anyone help me pleasee....

 

Hi @gefiranch!

Feel free to get in touch with our Customer Support regarding account-related stuff, like Identity Verification. Once you open a ticket with them, there won't be a need to open a new one, as it will be merged into the original one. Keep in mind that we aren't a replacement for Customer Support here on the Forum, and other members can't really help you with account-related issues such as this one.

[ashraf_engr]

Some times it's happen due to network or sever issue. I have faced same problem for 30 days and it's solved automatically. Also you can contact with Fiverr customer support to get early solutions.

[sajal7890]

Ami ki kono balance pabo na