Please someone help me

[benedicto127]

Please I'm facing similar issues. 

 

[benedicto127]

Please someone help me.I already contacted fiverr support but yet no response 

[benedicto127]

@Lena@lena_d.What should I do?

[Lena]

Hello @benedicto127 

Please find more information on this link Verifying your account using your phone and follow the steps from the article. Perhaps you will come across some troubleshooting solutions.

If the issue persists, please get in touch with our Customer Support for further assistance. To do so, you can open a ticket at https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com. In case you have already contacted them, someone from our Customer Support team will contact you soon. We are just asking you to be please patient as we are currently experiencing a high volume of inquiries. Know that your tickets are open so we kindly ask you to refrain from opening additional tickets as it will be difficult to keep up with multiple requests.

We appreciate your understanding and patience. 

[benedicto127]

@LenaThe issues still persist even after waiting 24 hours, and I’ve also tried inputting my security question answer but can’t remember it—right now, the only thing holding my account is my email, so please help me as I can’t afford to lose my account

[Lena]

Hello again @benedicto127 

The Customer Support team has already addressed the issue you were facing. I regret to inform you that there is nothing I can do in this situation. If you have any other questions or concerns, please feel free to let me know. 

Thank you.