Having buyer issue

[ilyaskenny]

How did you resolve the case when the buyer is trying to cancel the order

[ana_tomy]

14 hours ago, ilyaskenny said:

How did you resolve the case when the buyer is trying to cancel the order

Hi there, feel free to follow this link for more information on how to avoid cancellations, or this link to learn more about the cancellation process. We always encourage both our sellers and buyers to try and resolve disputes within ongoing orders and to avoid cancellations. If a buyer has a real reason for sending the cancellation request, there's not much you can do about it, so the outcome depends on the situation.

Good luck 🍀