Having Issues With Fiverr Number

[ilyaskenny]

Hello Fiverr Customer Support
I'm having issue with the number that was connected to my account and this the rely I'm getting

I can't receive codes through the number again and I need to change the number 

This is the response I'm getting and I need this to be fixed as soon as possible 

Please treat this case with urgency as I need to use the fund for an emergency and is really delegate of its not solved soon

I will be waiting for your reply soon

Best Regards

Ilyaskenny

 

[ana_tomy]

On 12/11/2024 at 5:49 PM, ilyaskenny said:

Hello Fiverr Customer Support
I'm having issue with the number that was connected to my account and this the rely I'm getting

I can't receive codes through the number again and I need to change the number 

This is the response I'm getting and I need this to be fixed as soon as possible 

Please treat this case with urgency as I need to use the fund for an emergency and is really delegate of its not solved soon

I will be waiting for your reply soon

Best Regards

Ilyaskenny

Hi there, it seems that the phone number you've entered is not the one connected to your Fiverr account, as per the message in the screenshot. I've removed it since you've shared your full phone number, and that's a violation, so please read the Forum Rules and Terms of Service before you continue posting and using the platform. The team will get back to you shortly if they haven't already. Since here on the Forum we don't replace the CS team, it's best to contact them directly right away for any account or order-related issues. Good luck 🍀

[smartdezigns]

Contact Fiverr Support: support@fiverr.com 

[ilyaskenny]

Hello there

I'm unable to change the number that is connected to my Fiverr account  
Please who have faced a similar issue and how did you resolve it