Fiverr Support is not responding anymore

[naveed_arch]

I tried to approach fiverr support many times but they're not responding me single time. Even I paid for fiverr kickstart where they mentioned they'll provide me dedicated support team but they are not responding me on my ticket also not approving my account which is really painful for me.

Edited December 8, 2024 by naveed_arch
make it bold

[Lena]

Hello @naveed_arch 

Your ticket #12586637 is open and our Customer Support is handling it. Someone will soon reach out to you. We apologize for any delay in our response. We are currently experiencing a high volume of tickets and appreciate your patience. Please refrain from opening additional tickets as it will be difficult to keep up with multiple requests.

We appreciate your understanding. 

[naveed_arch]

Hi @Lena please give me an estimated time for fiverr reply 

Thanks

[Lena]

7 minutes ago, naveed_arch said:

Hi @Lena please give me an estimated time for fiverr reply 

Thanks

Hello again @naveed_arch 

Due to the surge in the number of tickets, I am unable to provide an estimated response time. Please rest assured they will respond to your inquiry as soon as possible. 

[priyank_mod]

23 minutes ago, naveed_arch said:

Hi @Lena please give me an estimated time for fiverr reply 

Thanks

What's the rush??

Also, buying a service doesn't guarantee account approval. Considering how familiar you sound with Fiverr, I'm sure you also know it.  

[naveed_arch]

@priyank_mod I'm neither in rush nor I'm saying guarantee of account approval. I'm saying just give me some guidance of next steps so I follow that. and at least give me some replies it has been long time I'm waiting for reply.

 

1 hour ago, priyank_mod said:

Considering how familiar you sound with Fiverr, I'm sure you also know it

and yes I knew fiverr. I thought your message would be helpful for me but I was wrong