How can i Submit my Ids again, if once I got rejection in profile verification to publish my gig?

[spithva_designs]

Hello, Today I was creating gig on Fiverr, and at the time of publishing, the platform asked me to verify my seller account using the phone number or QR code, and submit my official government Ids and take a selfie. I followed all the steps carefully and at the end they rejected the verification, Now I'm worried & what to do now to publish that gig and continue selling on Fiverr?

[ana_tomy]

Hi @spithva_designs, sorry to read about the issue with the account verification. Feel free to contact our Customer Support team, they'll be happy to look into this and might be able to add another verification attempt. Good luck 🍀

[spithva_designs]

1 hour ago, ana_tomy said:

Hi @spithva_designs, sorry to read about the issue with the account verification. Feel free to contact our Customer Support team, they'll be happy to look into this and might be able to add another verification attempt. Good luck 🍀

I already generated a support ticket but there is no response from the Fiverr 😞

[spithva_designs]

@ana_tomy I already generate a support ticket but there is no response from the fiverr 😞

[ana_tomy]

1 minute ago, spithva_designs said:

@ana_tomy I already generate a support ticket but there is no response from the fiverr 😞

Hi again, I've responded to your private message. Please wait patiently to hear back from the team. Thanks

[spithva_designs]

@ana_tomy Alright

[spithva_designs]

Should i wait for next 24/48 hours for re-attempt?

[akib0079]

1 hour ago, spithva_designs said:

Should i wait for next 24/48 hours for re-attempt?

yes, after that time if its same, please contact fiverr support

[jobair_security]

All right