Unusual Buyer Requests

[franco1234564]

I’ve noticed that many buyers are asking me to either provide my personal email to complete payments or scan a QR code, which seems against Fiverr’s guidelines.

Could you clarify why this might be happening and advise on how best to handle these situations?

Best regards,

Riccardo

[uk1000]

13 minutes ago, franco1234564 said:

Could you clarify why this might be happening and advise on how best to handle these situations?

Its probably happening because you created and published a new gig very recently and the scammers seem to mostly message sellers who have new gigs (though they also messaged me recently about one of my gigs that's years old). They probably do it thinking new users won't know how the system is supposed to work or try to trick existing users publishing a new gig into thinking that the system for doing it has changed (like more verification needed).

To handle it just report every scam message in the inbox (using the 3 dots on the top right of the message, and also select to block them) and don't send any of them your email or QR code. You could send a Fiverr inbox message first if you want (eg. "Sorry I can't do that". to make sure your response rate won't get affected and in case Fiverr checks messages).

Edited November 22, 2024 by uk1000

[james_arlo24]

I see. I give them my email but the link that gets sent to my account is an actual fiver website is this still part of the scam?

[james_arlo24]

I'm guessing that one way to find out whether it is a scam or not is because it would come up on the actual gigs page that someone would order it is that correct

 

[uk1000]

4 minutes ago, james_arlo24 said:

I give them my email but the link that gets sent to my account is an actual fiver website is this still part of the scam?

Don't give anyone else on Fiverr your email address.

If the scammer is sending a payment link to your email address (and it's not just a notification that Fiverr sent about a Fiverr inbox message) then the link they're sending is probably fiverr.scamsitename.com (not Fiverr).

Valid Fiverr URLs will have "fiverr.com" at the end of the URL. Not just "fiverr." at the start of it (which any site could add at the start of the URL).

They could also send anything in the "from" field of the email I think.

Edited November 22, 2024 by uk1000

[james_arlo24]

Thank you very much for that info. I had been getting a few of these just want someone real

[varu_creations]

Quite common. Most target new sellers, who would be desperate to bag an order

Make sure you never accept to work for someone without an order being placed. Also never share your personal information, even if buyer says they need it to send you files/call invitations

All the best