My eyes are hurting - What is this new font?

[rawque_gulia]

I am not sure if anyone else has noticed -- but the new font on the Forum (which Fiverr changed just yesterday) is quite uncomfortable (at least for me). I find it very straining on the eyes and I am not sure if others feel the same way -- but personally, I can not even spend more than two minutes reading posts (forget about engaging by writing something).  

Even as I am writing this post, I am experiencing extreme eye strain, making it very very difficult to keep up with reading and participating.

@Kesha @Lena Could you please pass this feedback on to the relevant team and kindly ask them to reconsider their decision to use this new font?

 

Here is a screenshot of how the new font looks on my end:

[priyank_mod]

What we needed and still need: Dark Mode ✅

What we got: New font ❌

[Kesha]

@rawque_gulia That's odd! We haven't manipulated anything and the font remains the same on our end. We'll look into what could be causing the change in your view.

 

@priyank_mod Stay tuned!  Can't say when but dark mode is definitely something that is coming down the pipeline for the forum. 🤗

[priyank_mod]

7 hours ago, Kesha said:

@rawque_gulia That's odd! We haven't manipulated anything and the font remains the same on our end. We'll look into what could be causing the change in your view.

 

@priyank_mod Stay tuned!  Can't say when but dark mode is definitely something that is coming down the pipeline for the forum. 🤗

Thank you @Kesha.

Along with font change, we also now have a new interface to report the posts - both changes happened simultaneously. 

[rawque_gulia]

7 hours ago, Kesha said:

That's odd! We haven't manipulated anything and the font remains the same on our end. We'll look into what could be causing the change in your view.

So, this is what happened the night before last (as per IST time zone):

The layout of the forum website was corrupted for many hours (all CSS was destroyed). I also have a screenshot (from that time):

That night, I tried accessing the website on multiple browsers, cleared the cache and even checked on mobile devices but the same problem was there on all devices. When the website finally came back live -- around the morning (with the correct layout), the font had entirely changed. In some areas, a very bold font is used and in some areas, the font is extremely thin (very difficult to read even for two minutes).

This is probably a glitch or something but thanks for passing it on to the relevant team. Hope this gets resolved soon!

 

@Kesha I used the Wayback Machine to grab the old screenshots. Here is a comparison of the before and now fonts:

Edited November 16, 2024 by rawque_gulia
Added new content

[Kesha]

On 11/15/2024 at 11:48 PM, rawque_gulia said:

So, this is what happened the night before last (as per IST time zone):

The layout of the forum website was corrupted for many hours (all CSS was destroyed). I also have a screenshot (from that time):

That night, I tried accessing the website on multiple browsers, cleared the cache and even checked on mobile devices but the same problem was there on all devices. When the website finally came back live -- around the morning (with the correct layout), the font had entirely changed. In some areas, a very bold font is used and in some areas, the font is extremely thin (very difficult to read even for two minutes).

This is probably a glitch or something but thanks for passing it on to the relevant team. Hope this gets resolved soon!

 

@Kesha I used the Wayback Machine to grab the old screenshots. Here is a comparison of the before and now fonts:

Hi! @rawque_gulia @priyank_mod, 

May you let me know if this issue persists? 

[rawque_gulia]

12 hours ago, Kesha said:

May you let me know if this issue persists? 

Yes Kesha, it's still a different font on my end (a very thin font) -- but now it has become a habit reading that font haha and it is not affecting me anymore!

[vovkaslovesnyy]

14 hours ago, Kesha said:

May you let me know if this issue persists? 

In my case, it's already fixed. Thank you!

[uk1000]

The font and size for the username still looks too big and bold, which causes some usernames to wrap around to the next line (sometimes just the last letter or number of the username, or the whole word). With the previous font and size it didn't wrap those usernames like that.

Edited November 20, 2024 by uk1000

[smartdezigns]

4 hours ago, vovkaslovesnyy said:

In my case, it's already fixed. Thank you!

Sorry for quoting you. Could you please let us know how was it solved at your end? At my end, everything is bold italic (see an inserted image below): 

[vovkaslovesnyy]

48 minutes ago, smartdezigns said:

Sorry for quoting you.

No issues!

Everything looks nice, except for the username.

[smartdezigns]

39 minutes ago, vovkaslovesnyy said:

No issues!

Everything looks nice, except for the username.

It's at your end.. But mine is showing bold italic.. That's what I was asking that how did you fix it? 

[rawque_gulia]

1 hour ago, smartdezigns said:

It's at your end.. But mine is showing bold italic.. That's what I was asking that how did you fix it? 

On your end, it's BOLD and on my end, it's ULTRA THIN. So, one thing is sure that different users have different fonts on their end. Quite weird haha!

@Kesha Can you please check this again?

[filipdevaere]

Just now, rawque_gulia said:

On your end, it's BOLD and on my end, it's ULTRA THIN. So, one thing is sure that different users have different fonts on their end. Quite weird haha!

I have the thin version.

[rawque_gulia]

1 minute ago, filipdevaere said:

I have the thin version.

haha Fiverr is bullying all specs wearing people with ultra thin fonts --- and bold fonts for those with perfect vision 😂😂

[filipdevaere]

8 minutes ago, rawque_gulia said:

Fiverr is bullying all specs wearing people with ultra thin fonts

In fact, I only wear my glasses when I have to look far.
My eyes are very good when I have to read something close. Every day I work on my computer without glasses.

[rawque_gulia]

1 minute ago, filipdevaere said:

In fact, I only wear my glasses when I have to look far.
My eyes are very good when I have to read something close. Every day I work on my computer without glasses.

Now that Fiverr knows that -- the font will be bold for you as well! 🤪

[smartdezigns]

20 minutes ago, rawque_gulia said:

On your end, it's BOLD and on my end, it's ULTRA THIN. So, one thing is sure that different users have different fonts on their end. Quite weird haha!

Really weird it is.. And it's Bold Italic at my end.

Upon research, I found out that "Helvetica Neue font" is the culprit of this.. But fortunately, I did not install that font even I have saved it in some other folder.. But issue is still there!  

[michmikaia]

I'm on mobile, and everything seems fine on my end. 

[smartdezigns]

Just now, michmikaia said:

I'm on mobile, and everything seems fine on my end. 

On App, it's perfectly fine.. But issue is in desktop version (Forum)

[michmikaia]

It looks like this on Desktop.

Edited November 20, 2024 by michmikaia

[filipdevaere]

On Desktop like this:

[smartdezigns]

Totally strange. Why Bold Italic at my end? 😢 It needs to be fixed somehow!

[priyank_mod]

6 minutes ago, smartdezigns said:

Totally strange. Why Bold Italic at my end? 😢 It needs to be fixed somehow!

Update your browser, may be!!

Install the pending .net updates on your system (if any). 

(Both are interconnected - chromium-based browsers get updated with each update of .net framework for windows.) 

[michmikaia]

6 minutes ago, smartdezigns said:

Totally strange. Why Bold Italic at my end? 😢 It needs to be fixed somehow!

I don't know if it might help. But it's worth to check anyway

If you use chrome, check the setting.

Then here