Didn't getting code for Add payment method, What can i do? Help me please

[imtiazmehmed]

Hi,
I am not getting the verify code on my phone while adding payment method to my fiverr account. I tried for two days, but the same problem is happening again and again. I tried cleaning browser cookies and cache data and also freeing phone storage.
Still the code is not coming. What can I do now?
I Also contact with fiverr customer service, but i didn't get any response from there.
My customer service Ticket #12434346
Please help me.

[ashleybrian_r]

 

6 hours ago, imtiazmehmed said:

Hi,
I am not getting the verify code on my phone while adding payment method to my fiverr account. I tried for two days, but the same problem is happening again and again. I tried cleaning browser cookies and cache data and also freeing phone storage.
Still the code is not coming. What can I do now?
I Also contact with fiverr customer service, but i didn't get any response from there.
My customer service Ticket #12434346
Please help me.

Try adding a different phone number.

[Lena]

Hello @imtiazmehmed 

Please stay in communication with our Customer Support as only they can help you resolve this issue. If you feel they did not understand you well, please send them a screen recording of the issue you're experiencing. Please respond to ticket #12434346 for easier follow-up.

Thanks.