Promoted Gigs stopped working after few weeks

[hammad8796]

Hello everyone. My Promoted Gigs feature is turned on with "Auto" bid and $30 daily budget. In first 2 to 3 weeks, I got plenty of impressions and clicks, which turned into profitable orders. But suddenly, they just stopped working. I'm not getting even a single impression from Promoted Gigs. 

 

Once thing I noticed is that, whenever I complete an order, I get few impressions from promoted gigs and then they stop working again. 

 

Can anyone guide me on how can I fix it? 

Thank you. 

[Lena]

Hello @hammad8796 

Since this issue is related to Promoted Gigs, we suggest you contact our Customer Support. They have a better insight into the issue you are experiencing and can provide a swift solution. Here on the Forum, we can suggest a few articles where you can find more information about Promoted Gigs. Perhaps you will come across some solutions on how to correct it. 

• Promoted Gigs
• About Promoted Gigs
• Promoted Gigs webinar

Thanks. 

[hammad8796]

45 minutes ago, Lena said:

Since this issue is related to Promoted Gigs, we suggest you contact our Customer Support. They have a better insight into the issue you are experiencing and can provide a swift solution

@Lena I already tried that twice but didn't get any solution from their side. Although they are usually very helpful in all the other matters, I didn't get an exact solution for this problem. 

 

Can you help me out in anyway possible? 

[Lena]

Hello again @hammad8796 

Please check your email. 

Thanks. 

[hammad8796]

50 minutes ago, Lena said:

Please check your email. 

Thanks. 

@Lena I didn't get any info yet in email.  

[Lena]

3 minutes ago, hammad8796 said:

I didn't get any info yet in email.  

You should see an email sent by our CS as a response to ticket #12426070. Please check again. 

If you still have any questions, please reply to that email. 

[farhan5125]

Hello 

I have been subscribe seller plus last Oct 18 till now I didn't take any order 

Can any one help me out what to do. Modify my gigs keyword to increase my impression click to have order before 17 Nov my subscription will be expired. 

I m on level 1. I m baseball hats, Tshirt,hoodie mockup designer 

[hammad8796]

@Lena Hello. I did everything as explained in the email for my support ticket. But still my Gig is not getting any impressions in Promoted Gigs. My Daily Budget is set to $50 and my CPC to Auto. I'm worried that it has some technical issue, that is why my Promoted Gig is not getting any impressions. Please look into it kindly. 

Thank you. 

[Lena]

Hello @hammad8796 

If you think there is a technical issue with your Promoted Gig, please reach out to our Customer Support. I do not have an insight into specifics. I can however leave you a link about Promoted Gigs. Take a moment to review it; you might find additional information that can help you with the issue you are having.    

We appreciate your understanding. 

[hammad8796]

Thank you so much 😊