There is problem with my account.

[anicatabassum1]

I was working regularly. I got level 1. Then I completed many tasks successfully. Suddenly my success score went from 7 to 5 then to 4 my level went away. My account orders stopped coming with him. I have spoken to support for this many times. But I didn't get any proper answer. My account has stopped receiving any messages and orders for more than three months. My account gig rank is lost with him. What can I do now?