A space for new members to introduce themselves, learn the basics, and get oriented with Fiverr.

Start Here

As I approach the line for being a tier 2 seller I can't help but second guess the metrics I'm seeing under my success score. I've even sent messages to support but not really heard any satisfactory answer, or even plausible explanation, except that I'm getting so many invisible negative reviews that they cancel out the nearly fifty perfect reviews I've accumulated in the last year. To give a point of reference, my primary gig is given a success score of 6, with the only red line being client satisfaction which is having a 'strong negative impact'. Again this is despite the fact that literately all but two of my fifty reviews are perfect and sing my praise. 

Moreover, I noticed just today that my response rate dipped below 90% despite not having any messages I failed to answer in the 24 hour time frame in my recent chats. 

Is anyone else seeing such strange discrepancies? 

More importantly, did anyone get this issue fixed? 

Success Score Screw up?

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.