Submitted Wrong file that I cannot let the buyer download and need deleted ASAP!

[chrxhy]

I accidently shared the wrong file whilst submitting and order and I've been stressing because I need it deleted before the buyer can see. 

[navid_zafar]

10 minutes ago, chrxhy said:

I accidently shared the wrong file whilst submitting and order and I've been stressing because I need it deleted before the buyer can see. 

From my experience, it’s not possible to delete a submitted file, even with Customer Support’s help.
I’d recommend quickly following up with the buyer to explain and send the correct file as soon as possible.

 

[chrxhy]

its a very important file for my business, I cant just be giving it to my customers.

[smartdezigns]

1 hour ago, chrxhy said:

its a very important file for my business, I cant just be giving it to my customers.

Let it go whether it was important or not. What's done is done now. Be careful next time.

[filipdevaere]

[mililogo]

ha ha