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So after I've been fighting over my success score stats, I finally got ''Effective Communication'' to disappear from appearing as negative impact, however I am even more confused now because of the ''Conflict Free'' aspect that I need to work on, this gig has over 1500+ orders in its history and here is some stats from the past 2 years (if that's what the success score looks at)
 
Year 2023:
 - Orders: 240
 - Cancellations: 3-4 mutually agreed cancellations 

Year 2024:
 - Orders: 104
 - Cancellations: Zero
 
I however requested for extending the delivery times multiple times in 2023, probably did it only 4 times this year, but this sparks another question which is:
 
Why did we get told before that these mutually agreed disputes don't affect our stats? many times I extend the delivery time because the client wants to or they are not replying to my questions, I also had negative impact on delivery time which I thought it was because of extensions, never delivered late.
 
Meanwhile if revisions are considered conflict that would be wild for creative related work, I don't even need to explain why modifications are unavoidable in artistic projects even if I don't have revisions often.
 
It's really tiring and confusing at this point how the Ai monitored or automated stats work.
 
I really appreciate any insights from others who had a similar situation. 

I'm not really sure about the logic behind ''conflict free orders'' in success score

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