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Seller delivered late and incomplete - not sure if this is what to expect?
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Question: Seller delivered late and incomplete - not sure if this is what to expect?
By ash_huntly, in Questions
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ash_huntly
Hello,
I’ve recently used Fiverr for the first time to get a few beta reads and encountered a weird situation, and wasn’t sure if this was normal.
I placed an order with a Pro seller which they let me know would be delivered late, and then when it came through the next day they said it still wasn’t done and they would get the rest of it to me “soon” (no specific time) and if I wanted I could request revisions on the delivery, even though there’s not really anything to revise. It feels like just a way to extend the deadline.
I reached out to Fiverr support and they have been zero help and basically told me to tell them my concerns which they would copy and paste to the seller, and are acting as though the order is still ongoing.
This was a very expensive order for me and I’m honestly just confused. Is this normal?
Thanks.
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