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Payment method couldn't add


whooo_

Question

I noticed that after removing my previous payment method, the same method reappeared despite being removed. If this is a glitch, could anyone kindly guide me on how to resolve it, or assist in fixing the issue?

I also attach a screenshot of it.

I appreciate your help.

Best regards,
East L

screenshot.PNG

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2 answers to this question

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Hello @whooo_ 

We can see that you have opened a ticket for the issue you are experiencing. While you are waiting for Customer Support to respond, please find more information on these links and follow the steps from the articles. Perhaps you will come across some troubleshooting solutions. You can also try searching the Forum to see if any of the fellow members had the same or similar issue and how they resolved it. 

Thank you for your understanding. 

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