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My seller profile has been rejected


tomas0807

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Yesterday I created my account on Fiverr, filled out the details correctly and created an offer to offer my services, and a few minutes later I received an email saying that my profile had been rejected.

I tried by all means to find out where I went wrong in order to fix it, but support doesn't clarify anything for me, I have opened several tickets with questions but they end up closing them without providing any answer, or the answer they offer me is too generic.

Does anyone know how to contact a real person and not a bot?

Thank you very much.

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9 hours ago, tomas0807 said:

I tried by all means to find out where I went wrong in order to fix it, but support doesn't clarify anything for me, I have opened several tickets with questions but they end up closing them without providing any answer, or the answer they offer me is too generic.

If possible, try to post on the same ticket (even if it says "solved" it can allow you to post a reply there which can reopen the ticket. They won't want lots of tickets being opened about the same problem (it's in one of the rules I think).

Ask customer support there.

Since we can't see your gig details we can't say why you weren't approved (though maybe Fiverr staff who are on the forum can say and help and they will have more info about your account), but your profile "about me" section is written all in Spanish. If you wrote all your gig description in Spanish that might have been an issue as the rules say at least some of it must be written in English.

9 hours ago, tomas0807 said:

Yesterday I created my account on Fiverr,

Your Fiverr profile, if it's the same username as your forum profile says "On Fiverr since 2020". Or do you mean you only created the seller section yesterday, with the new gig and were a buyer only previously?

Edited by uk1000
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If your seller profile has been rejected, it could be due to incomplete information, violating Fiverr's guidelines, or inaccurate descriptions. Review Fiverr's requirements, update your profile with accurate details, and ensure your services comply with their standards before reapplying.

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