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I cannot add my paypal account to my payment method


luizcurl

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I need help to add my payment method. There is only paypal option but when is try to add my paypal account it cannot connect.I have attached the file here. For my payment method I cannot accept any order also. Also some clients asking for email to confirm the order. Should I share my email to them?

Screenshot 2024-09-16 131915.png

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Your account can't connect, because your paypal account is limited. Here is what paypal has to say about that:


 

Why is my PayPal account limited?

If we’ve limited your account, we'll send you an email with the reason for the limitation.

Before you begin

A limited account means that you won’t be able to do certain things with your PayPal account. For example, you might not be able to send or withdraw money. Usually, we ask you to complete some steps to remove your account limitation.

Go to your Resolution Center or click the bell icon at the top of your Dashboard for more info.

Reasons for Account Limitations

We may limit an account for several reasons, such as:

Regulatory requirements

We may limit your account to comply with regulatory requirements. For example, requesting certain products, like a debit card, can trigger governmental laws. We may limit your account while we work together to satisfy those requirements.

Acceptable Use Policy

If you're not in compliance with our Acceptable Use Policy, we can limit your account. Violations of the Acceptable Use Policy include selling banned items such as prescription drugs or guns.

Unauthorized use

We may limit your account to protect you from potential losses and review any fraudulent activity. This can happen if your:

  • Account was accessed without your authorization

  • Bank informs us there have been unauthorized transfers between your PayPal account and your bank account

  • Debit or credit card issuer alerts us that someone may have used your card without your permission

Higher risk activity

We may limit your account if your seller performance indicates high risk activity. This can happen if you:

  • Receive an unusually high number of claims and chargebacks from your buyers, which are an indication of poor seller performance

  • Start selling an entirely new type of product, such as a higher-cost item like jewelry

  • Experience rapidly increasing sales volume, which is out of nature with your usual sales patterns

In these cases, we may limit your account while we do a review.

 

So, as you can read, you should have received an E-mail about this. If not, I suggest you contact Paypal to discover the next step in fixing this issue.

 

1 hour ago, luizcurl said:

Also some clients asking for email to confirm the order. Should I share my email to them?

These are scammers, Please don't click on any link, scan QR codes or share your private info. All contact is on FIverr and you should not contact outside of Fiverr. Buyers don't need your E-mail adress to confirm the order. Fiverr does all that! Please educate yourself on basic online safety before engaging on online platforms.

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