Suspicious gig request and issues with PayPal payment

[murilofrancisco]

Hello, I have an important question. I am relatively new to Fiverr and have just started selling my services on the platform.

I published my gig a few days ago and received a message saying that they had requested one of my services and that in order for me to receive the money I would have to access the link where they ask for my credit card details.

Is this valid or is it a scam?

What puzzles me is the amount that is shown in my system,

but the client did not specify what he wants in detail so that I can start his order.

I do not have a credit card. I would like to receive payment via PayPal, but the platform does not allow me to use this payment method.

The prints are attached. Please, if anyone can help me, I would appreciate it. Thank you for the opportunity.

[priyank_mod]

Its a SCAM!! 

Report and black the sender. 

[murilofrancisco]

which panel are you talking about? I'm new to fiverr

 

[rawque_gulia]

Just now, murilofrancisco said:

which panel are you talking about? I'm new to fiverr

You can create a ticket with customer support using this link:

https://www.fiverr.com/support_tickets/selling-on-fiverr/orders/current-orders/issue-with-an-order/create-ticket

[murilofrancisco]

How do I create an ID to submit my request?

[murilofrancisco]

but if it's a scam why does the money appear in my payment system?

[filipdevaere]

13 minutes ago, murilofrancisco said:

but if it's a scam why does the money appear in my payment system?

Show us how it appears in your payment system.

[murilofrancisco]

[rawque_gulia]

24 minutes ago, murilofrancisco said:

Looks like yes, you have an active order. But the message you received was indeed spam. I would suggest contacting customer support and let them know about it. It would be best to wait for their confirmation so they can check things in detail.

Edited September 15 by rawque_gulia
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