How to Handle a Buyer Asking for a Tip Refund?

[flash_07]

Hi everyone,
I recently heard about a situation where a buyer left a tip after a completed order but later asked for the tip to be refunded. While this doesn’t happen often, I’m curious to know how to handle such a situation professionally.

In the case I know of, two possible solutions were considered:

1. The seller could cancel the original order and have the buyer place a new one (but this could negatively affect the seller’s profile).
2. The seller could politely decline the request, but this feels a bit awkward and potentially unfriendly.

What would you recommend in a situation like this? Have you experienced anything similar, and if so, how did you handle it? I’d love to hear some advice from people who’ve dealt with this before!

Thanks in advance!

[onik_wp]

Well, better you dicuss with fiverr support, because if Buyer want to refund fiverr,handle this without issue.

thank you

[ghoshradhe]

36 minutes ago, flash_07 said:

 

Hi everyone,
I recently heard about a situation where a buyer left a tip after a completed order but later asked for the tip to be refunded. While this doesn’t happen often, I’m curious to know how to handle such a situation professionally.

In the case I know of, two possible solutions were considered:

1. The seller could cancel the original order and have the buyer place a new one (but this could negatively affect the seller’s profile).
2. The seller could politely decline the request, but this feels a bit awkward and potentially unfriendly.

What would you recommend in a situation like this? Have you experienced anything similar, and if so, how did you handle it? I’d love to hear some advice from people who’ve dealt with this before!

Thanks in advance!

Why ?