Not have promotion option being level 1 seller

[wp_ashraf]

Hello, I am a level 1 seller. I got the badge yesterday. My gig is under "Graphics and Design-website design" Category. After getting level 1, I didn't receive any gig promotion option yet. Can any one help me. 

[atulcodex]

36 minutes ago, wp_ashraf said:

Hello, I am a level 1 seller. I got the badge yesterday. My gig is under "Graphics and Design-website design" Category. After getting level 1, I didn't receive any gig promotion option yet. Can any one help me. 

 

I think you have to wait for few days or you can contact Fiverr support team or @Lena mam

[Lena]

Hello @wp_ashraf 

Your ticket #12136680 is open and is currently being handled by our Customer Support. They will reach out to you soon. We are just asking you to please be patient as we are currently experiencing a high volume of inquiries. Please refrain from opening additional tickets as it will be difficult to keep up with multiple requests. 

We appreciate your understanding and patience.