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My 1st Revision request help!


jennifer_ic

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Hi Everyone! I've searched in the resolutions center but have not found a clear answer! This is my first order where the buyer asked for a revision. How do I manage this to ensure my ratings aren't negatively impacted? I'm currently in NEW status and about to go to Level one once this order is submitted!  I spoke to the buyer and am happy to make the changes but now my delivery date says late even though it also says in revision status. Am I supposed to extend the delivery window? Are you automatically given a set amount of time once in revision status? Any kind words to help me understand what to do next would be appreciated! 

 

Thank you in advance. 

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1 hour ago, jennifer_ic said:

Hey Priyank thanks for the quick response! So I do not need to extend my delivery window? I won't be able to do the revisions until tomorrow and the delivery date was 12 hours ago. 

No, you don't need to extend. Order once delivered before the timer runs out is considered as delivered. Late counter which you see right now will disappear after you deliver again. 

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