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Clients asking for my email to purchase the gig


roberto_sitta

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Good morning.
I am receiving emails from potential clients asking me for my email to purchase the gig. Since I am new to Feverr I am not sure if this is standard or if I have done something wrong in setting up the gig and my email doesn't show for some reason. Can you please let me know if I have to send clients my email through the chat or if I have to change something in the gig's settings?
Thanks very much!

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2 hours ago, roberto_sitta said:

I am receiving emails from potential clients asking me for my email to purchase the gig.

yes for sure that is related to a scam.
please report the buyer and forward this to fiverr support - support@fiverr.com

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Guest amethyst_blaq

Asking you to meet them outside of Fiverr isn't the only scam. Another popular one is showing you a fake receipt. If nothing shows in your orders, a receipt is fake. 

Edited by amethyst_blaq
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My account is allways a daily target of spammers and scammers who write, ask for e-mails for non-existent orders and even pass themselves off as technical support (see screenshot below). Please, I would like to ask some real staff if this can be restricted or limited? Stefi.

Schermata 2024-09-14 alle 20.26.48.png

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I started on the platform this week and have already received six messages from different clients, either sending me a link or asking for my email. None of them were real buyers. I was anxious, thinking I was losing potential clients. I contacted support, but the response time is 12 hours. Thankfully, I had the idea to come here. Some even sent me a picture of the final step, showing where to enter my email. Thank you all for the help

 

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58 minutes ago, sarah_r_r said:

I started on the platform this week and have already received six messages from different clients, either sending me a link or asking for my email. None of them were real buyers. I was anxious, thinking I was losing potential clients. I contacted support, but the response time is 12 hours. Thankfully, I had the idea to come here. Some even sent me a picture of the final step, showing where to enter my email. Thank you all for the help

 

Same. I even got disabled by the team even though I'M THE VICTIM. And very slow response

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