Why My Gig Account Was Not Approved ?

[emir_arda_]

Hello, what i must need to do for approved account? I have 8 years of experience at my category and i was working on Fiverr before, now, Fiverr is not approving my seller profile. I used original pictures of my Models "I'm 3D Modeler", I didin't used any free-model or pic. from google. I verifed my ID, Photo, Phone etc. What i must need to do more for being approved?
Thanks.

[lankarasadi]

Some of my colleagues had the same issue, but we still have no idea what the problem is

[emir_arda_]

I writed to the Help Center and they didin't answered me correctly too. I did everything correctly by read Terms of Service.

[Lena]

Hello @emir_arda_ 

As our Customer Support already informed you and as I am sure you know by now, according to Fiverr's Terms of Service, Fiverr is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. If you are under 18 and at least 13 years of age, you are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. If you are under 13 you are not permitted to use the Site or the Fiverr services. 

However, know that your ticket #12110800 is still open and Customer Support is handling it. They will reach out to you soon. We are just asking you to please be patient as we are currently experiencing a high volume of inquiries. Please refrain from opening additional tickets as it will be difficult to keep up with multiple requests.

We appreciate your understanding and patience.