Past-client asking for a new version of my gig for free after 2 weeks of completing order.

[itsmemonzu]

Hey! This is just something I experienced recently.

Last month, a client purchased one of my Gigs. Everything went flawlessly. The buyer was pretty much very happy with the results and gave a good review. It was a game server that I set up for him. However, 2 weeks he messaged me saying "The server you set up keeps crashing". I was quite surprised, since before confirming the delivery, he and I had tested it together. I asked him a few questions and came to realize that he hankered tampered with the settings and added some new stuff. That kept causing the server to crash. I asked him to remove it. He refused and then asked me for a brand new version of my gig for free. Keep in mind, this has nothing to do with my gig and it's HIS settings that are causing him the issues. I do not think this counts as a revision either. Since he already confirmed the delivery and let me know that the server I created for him works fine. Now he keeps bugging me for recreating the entire thing for free

Edited September 5 by itsmemonzu