I've been a seller on Fiverr for over 4 years, maintaining a Top Rated rating (or at least Level 2) with no bad reviews and always striving to go the extra mile for my customers. Recently, my account was flagged, and I can no longer communicate with buyers that I've been actively workshopping projects with, including some long-term repeat clients that I've built strong relationships with over the years (sadly, with no other methods of communication).
I believe the flagging may have been falsely triggered by my interactions with one or two repeat customers, leading Fiverr's algorithm to mistakenly assume I'm intending to manipulate my ratings.
That is not true.
To the best of my understanding, I have not violated Fiverr’s Community Standards in any way. I have read through the guidelines.
I’ve submitted a support ticket requesting more information, but so far I’ve only received a vague automated response three days ago. I replied to ask for specifics and expressed my intention to appeal, but I haven't received any follow-up. The ticket is still open and I am very nervous, as I promised to create an offer for one of my customer's this week.
I genuinely enjoy the Fiverr platform and would prefer to continue working here. I'm making this post in the hopes that it will catch the attention of Fiverr Staff, or perhaps someone can offer advice on how to proceed. At this point, I feel lost and am not sure what else to do.
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igorrabovsky
Hi everyone,
I've been a seller on Fiverr for over 4 years, maintaining a Top Rated rating (or at least Level 2) with no bad reviews and always striving to go the extra mile for my customers. Recently, my account was flagged, and I can no longer communicate with buyers that I've been actively workshopping projects with, including some long-term repeat clients that I've built strong relationships with over the years (sadly, with no other methods of communication).
I believe the flagging may have been falsely triggered by my interactions with one or two repeat customers, leading Fiverr's algorithm to mistakenly assume I'm intending to manipulate my ratings.
That is not true.
To the best of my understanding, I have not violated Fiverr’s Community Standards in any way. I have read through the guidelines.
I’ve submitted a support ticket requesting more information, but so far I’ve only received a vague automated response three days ago. I replied to ask for specifics and expressed my intention to appeal, but I haven't received any follow-up. The ticket is still open and I am very nervous, as I promised to create an offer for one of my customer's this week.
I genuinely enjoy the Fiverr platform and would prefer to continue working here. I'm making this post in the hopes that it will catch the attention of Fiverr Staff, or perhaps someone can offer advice on how to proceed. At this point, I feel lost and am not sure what else to do.
Thank you in advance for any help!
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