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hello. i have an issue with my account username preive. i cant access it after i lost password and the method of passwod reset is not sucessful. the last time i logged in was  2022. kindly let me know why the acccount behaves this way and help me out please. it was a level 1 seller

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Posted

Hello @djenn_kie 

We understand this may be disappointing for you. On the Forum, we are not able to provide answers to all Fiverr account-specific questions. Issues like these are only able to be addressed by our Customer Support team. We can see that your ticket is open so we are just asking you to be patient and wait for our Customer Support to reach out to you. There might be a slight delay in response, but do not worry. That is only because we are currently experiencing a high volume of inquiries. 

Thank you. 

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