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Unable to withdraw funds


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@Lena @ana_tomy My account was restricted and I try to withdraw my funds but the security answer is not working and I dont have access to the number anymore. I had issue several tickets to support but they kept sending me automated mails and ignoring my messages. I'd like if I can be assisted on how I can change the security answer and change the number to withdraw my funds. I have about $150 on the account to be withrawed. Please our efforts will not be in vain.

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13 hours ago, vic_mika said:

@Lena @ana_tomy My account was restricted and I try to withdraw my funds but the security answer is not working and I dont have access to the number anymore. I had issue several tickets to support but they kept sending me automated mails and ignoring my messages. I'd like if I can be assisted on how I can change the security answer and change the number to withdraw my funds. I have about $150 on the account to be withrawed. Please our efforts will not be in vain.

Hi again, I've responded to your message. Please follow the instructions for communicating with the team, as any account-related issues can be resolved through them only. Good luck 🍀

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