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I began a project for a client who placed an order and made full payment. After completing 50% of the work, the client requested that the project be halted, paying only half of the total amount and seeking a refund for the remaining balance. Despite my inquiry, the client did not provide a reason for this request. I promptly issued a 50% refund as requested. 

Subsequently, the client left a 2-star review, despite receiving the refund, which has significantly impacted my account and lowered my rating. I believe this review does not accurately reflect the situation, as I handled the client's request professionally and in accordance with their wishes. 

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