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I’m seeking assistance with a troubling issue involving my Fiverr account. My account was recently compromised, and unauthorized messages were sent out, leading to my account being disabled for violating Community Standards. 

My account was accessed by an unauthorized party who sent the following message to multiple sellers: 

"Неllо. I'vе lооked аt sevеrаl оffеrs, but yours сleаrlу stands out in tеrms оf priсе and quаlitу. I hаvе triеd tо mаkе раymеnt but thе sitе аsks for уоur email address. Соuld уоu plеasе sеnd it tо me."

I only discovered this after receiving a notification from Fiverr about an unrecognized login attempt while I was asleep. By the time I checked, my account had already been restricted. 

I have changed my password, enabled two-factor authentication, and removed all unrecognized devices from my account. 

I’ve submitted a support ticket (Ticket ID: #12063145) detailing the issue and provided evidence of the unauthorized access, but my account remains disabled. 

I’m posting here because I’ve found other users experiencing similar issues, which you can see in these threads: 

Unauthorized Access/Hacked to My Account and Account Disabled

I Have a Big Problem, Someone Hacked My Fiverr Account

I’m hoping that a moderator or a member of the community can offer advice or help escalate this issue to get my account reinstated. I’ve always adhered to Fiverr’s rules and provided quality service to my clients. 

Account Disabled Due to Unauthorized Access – Need Help!

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