"Value of Delivery"

[poptraits]

What exactly does "Value of Delivery" mean in the client's rating of my work delivery?

[ana_tomy]

Hi @poptraits, hope this helps:

Quote

Previously, freelancers couldn't see the submitted feedback for this question. With this change, we are able to provide more insights into customer perceptions and make them more transparent. This also simplifies the feedback process, reducing the number of forms customers need to fill out and allowing more feedback to be collected while offering pricing insights. For example, consistently high ‘value of delivery’ scores may signal opportunities to raise Gig prices.

 

[poptraits]

5 hours ago, ana_tomy said:

Hi @poptraits, hope this helps:

 

Thanks! I've been getting 4 stars lately for "Value of Delivery". What should I really do then? Increase or decrease the price of the service?

[poptraits]

5 hours ago, shibsan said:

This is a great update! The "Value of Delivery" metric is a useful tool for freelancers to gauge client satisfaction more accurately. It not only highlights the importance of delivering quality work but also helps in pricing strategies. Seeing this feedback directly gives us more control and insight into how our services are perceived. It's a step forward in improving transparency and aligning our offerings with client expectations.

Thanks! I've been getting 4 stars lately for "Value of Delivery". What should I really do then? Increase or decrease the price of the service?

[ana_tomy]

On 8/20/2024 at 9:01 PM, poptraits said:

Thanks! I've been getting 4 stars lately for "Value of Delivery". What should I really do then? Increase or decrease the price of the service?

That's up to you, I'm not a seller here so I have no experience in that area to make conclusions. However, I'd always focus all attention to quality of the delivery, rather than how many stars I got on each individual project. Good luck 🍀

[ecomforge]

It can encompass customer satisfaction with the delivery, taking into account factors like reliability, communication, and the overall experience of receiving the product or service.

Buut! Without knowing the exact context, it is not easy to tell you

[diarlesoares]

Value of Delivery !!!! Many clients are 100% satisfied with the delivery, although when they rate, they think this is feedback to the platform, they dont think it will affect the seller. That’s what most of my clients say. They should change it because it is affecting many sellers.