My account has been flagged by fiverr for without any reason

[wp_expert_fahad]

I received this message on my email from Fiverr: Hi Fahad Murtaza, We’re writing to inform you that you are no longer eligible for Level 1 status on Fiverr and the features exclusive to that level. To qualify for Level 1, you must maintain a success score of 5+, a response rate of 80%, and a public rating of at least 4.4 stars. Ready to bounce back to Level 1? Explore what changes and improvements you can make to regain your level status and check out some helpful resources here.   - Expectation setting 101 → - Mastering customer communication → - Navigating challenging orders →

Start by reviewing your current metrics to identify areas for improvement, and remember, you can get back up to Level 1 as early as tomorrow! And I received this message on the level overview of my Fiverr Profile:   Your account has been flagged for a severe violation of Fiverr policies As a result, you are not able to participate in the level system.   Please does anyone know why this is flagged