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My account got Flagged because of location inconsistency


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Hey, My fiverr account got flagged because of location inconsistency. I received no email from fiverr but when I opened the ticket I got an automated reply that my account is Flagged because of location. I have logged in my account on my mac and phone. I never used any kind of VPN or anything like that. 
I have provided the screenshot as a proof that we are facing some internet problems here in Pakistan but still I never used any kind of VPN. 

Kindly help me to solve this problem.  

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Yes internet is unstable here but it shouldn't be issue like location inconsistency if you're not using any kind of VPN. Further, only CS can resolve this issue. You're getting auto response so you have multiple tickets on same issue?

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It's my only ticket. I just got one reply from CS, after that I have provided them the proof that here in Pakistan we are facing internet problem and I never used any VPN but still No reply from them. 

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I initially received a response from customer support stating that my account was flagged due to location inconsistencies. Now, I've been informed that the issue is because my account is linked to another account.

I've already provided a screenshot showing that I've never used a VPN, and my account is only linked to my recently created Payoneer account, which I set up for Fiverr withdrawals. I'm unsure if this is a bug or another issue, but I can confidently say that I've never made any mistakes.Screenshot2024-08-16at3_30_29PM.png.a1b4eb97fb5722ad6fa5f79326651219.pngScreenshot2024-08-16at3_42_15PM.png.4f4bb886b698d11f4602783251046c65.png

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1 hour ago, harvey_fd said:

I initially received a response from customer support stating that my account was flagged due to location inconsistencies. Now, I've been informed that the issue is because my account is linked to another account.

I've already provided a screenshot showing that I've never used a VPN, and my account is only linked to my recently created Payoneer account, which I set up for Fiverr withdrawals. I'm unsure if this is a bug or another issue, but I can confidently say that I've never made any mistakes.Screenshot2024-08-16at3_30_29PM.png.a1b4eb97fb5722ad6fa5f79326651219.pngScreenshot2024-08-16at3_42_15PM.png.4f4bb886b698d11f4602783251046c65.png

Maybe you have used an IP where fiverr disabled the account already? 

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Hello @harvey_fd 

18 minutes ago, harvey_fd said:

@Lena Could you please help me out? 

I understand that you are worried about your account, but regrettably, there is nothing I can do in this situation. As much as I would like to help out, your inquiry was reviewed thoroughly multiple times. Note that I don't have an insight into the review as it was done by our dedicated team. Issues like this can only be handled by our Customer Support. 

Thank you for your understanding. 

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If you keep sending new tickets then obviously you won't be responded. And they have already responded to your tickets so it means your flagged account issue is permanent. Avoid sending tickets to them anymore as the issue won't be fixed :classic_mellow: Sorry for that. 

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