Something went wrong. Please try again.

[ckrkptrck]

I am new to Fiverr and wanted to buy a logo design.  After spending some time with colors and layouts, whenever I attempt to buy the logo I only ever see:

Something went wrong.  Please try again.

There's no description, no other feedback, nothing.  I've tried multiple (updated) browsers and nothing works.

I attempted to contact the logo creator and received the same error when attempting to contact them.

I've validated my account, setup payment but nothing - NOTHING - works.  There's no feedback on what needs to be done.

Sorry sellers, if this is the normal buyer's experience it's not good for ANYONE.

[kovatz]

Could you attach a screenshot here? Or you can directly contact with the Fiverr support team. They're really helpful and quick. I am sure they will provide you a solution.

[helali009]

May be it your browser problem. You may restart and try again.

[ckrkptrck]

I have the same issue.  A perpetual 'Something went wrong.  Please try again.'  And nothing I try works.  I can't message any artists, can't purchase anything.  I've tried multiple browsers, with and without VPN, etc. etc.

Edited September 5, 2024 by ckrkptrck
attached image.

[fr35hn355]

same problem @fiverr please help!!!! exactly as in screenshot above. nothing helps to solve it!