Help Needed: Unable to Verify Personal & Business Information and Sell on Fiverr

[sonani_]

Hello,

I’m hoping someone here can help guide me through a situation I’m facing. Recently, I received a message from Fiverr to verify my personal and business information. I completed the process, but I got a response saying:

"Dear sonani_,
We weren't able to verify your personal and business information, which means you’re currently unable to sell on Fiverr. As part of it, you will not be able to publish any Gigs."

I made sure to provide accurate and clear information, but I’m unsure why the verification was unsuccessful. My support ticket ID is (#12017339), and I’ve reached out to Fiverr Support, but it has been over 40 hours, and I haven’t received any further updates.

Has anyone else experienced this? What steps should I take to resolve this and get back to selling on Fiverr?

Thanks in advance for any advice!

[akib0079]

32 minutes ago, sonani_ said:

but I’m unsure why the verification was unsuccessful. My support ticket ID is (#12017339), and I’ve reached out to Fiverr Support, but it has been over 40 hours, and I haven’t received any further updates.

Please wait till Fiverr support leaves you a response regarding the current issue that you are facing.
https://www.fiverr.com/support_tickets/account-and-security/account-verification-and-security/id-verification/create-ticket

[ratanml]

27 minutes ago, akib0079 said:

Please wait till Fiverr support leaves you a response regarding the current issue that you are facing.
https://www.fiverr.com/support_tickets/account-and-security/account-verification-and-security/id-verification/create-ticket

👍

[junaiidgraphiks]

Please wait till Fiverr support leaves you a response regarding the current issue that you are facing.