Get to know fellow freelancers from around the world, share your stories, and connect beyond work

Freelancer Lounge

Well, I reached out to support regarding an issue where Fiverr was not accurately detecting my location when using my WiFi connection. Despite being in my country, it showed my login as coming from the USA(when logout and login again with the same connection, same device). However, when I used my mobile data connection, Fiverr correctly identified my location within my country. 

Yesterday, I received an email stating that my account was temporarily disabled, requiring additional information to verify my ownership. I promptly provided the requested details, including scanned screenshots from both my laptop and mobile devices. Now, I'm in a long queue waiting for my account to be reinstated, which unfortunately means I might lose the clients I was in the process of securing deals with. 

I’ve attached screenshots to clarify my point. When I log in using my WiFi connection, it shows my location as the USA, but when I log in using my mobile data, it correctly detects my location within my country. This is the issue I reported. 

Fiverr temporary disabled my account again.

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.