Suspended Fiverr account does not allow withdrawal through Paypal

[gioveli2303]

Hello, I have been trying to withdraw $16 from my Fiverr account for more than 2 weeks, it was closed due to non-compliance with regulations, I waited my 90 days until my email arrived and they gave me access to the account.

I proceeded to enter my paypal account and waited 24 hours. Once the 24 hours were completed I tried to withdraw and it gave me the problem that I couldn't withdraw because an error occurred.

I wrote to support and unfortunately they didn't solve anything for me.

My account exceeded 7 days, I wrote to support again and they reopened it.

I tried again with a second Paypal account, but this time from a friend. 

Same problem, to this day I still can't withdraw and Support has unfortunately washed their hands of it. If anyone could help me please.

All the information is correct, I must withdraw $16, currency $, My account is verified. 
Any solution and thanks?

[ana_tomy]

Hi @gioveli2303, sadly here on the Forum we cannot resolve any account-related issues, since we don't replace the CS team. If the issue is ongoing, feel free to contact them back, just make sure you do it through an existing ticket instead of creating a new one with the same subject. Good luck 🍀