Subscription Order Not Starting Automatically

[syyedshoaib]

Hi everyone,

I’m facing an issue with my Fiverr subscription. According to the terms, each subscription order is treated as a standalone order, meaning that the next subscription order should start even if the previous order is still in progress.

Here’s the situation:

• Previous Order Status: Delivered 7 hours ago
• Subscription Terms: The next order was supposed to start automatically after the previous order.

Despite this, the next order has not started yet. Has anyone experienced a similar issue or know what might be causing this problem? Any advice or steps I should take would be greatly appreciated.

Thank you for your help!

Best regards,
Syed Shoaib Ali

Edited August 9 by syyedshoaib
change the word

[navid_zafar]

15 hours ago, syyedshoaib said:

Hi everyone,

I’m facing an issue with my Fiverr subscription. According to the terms, each subscription order is treated as a standalone order, meaning that the next subscription order should start even if the previous order is still in progress.

Here’s the situation:

• Previous Order Status: Delivered 7 hours ago
• Subscription Terms: The next order was supposed to start automatically after the previous order.

Despite this, the next order has not started yet. Has anyone experienced a similar issue or know what might be causing this problem? Any advice or steps I should take would be greatly appreciated.

Thank you for your help!

Best regards,
Syed Shoaib Ali

Reach out to your buyer, there could be some payment issue at their end.

[ajommahmud]

But, I saw on my side, subscription orders started automatically. 

[navid_zafar]

On 8/10/2024 at 10:17 PM, ajommahmud said:

But, I saw on my side, subscription orders started automatically. 

Because there were no issues, so your order started automatically (and this is what happens normaly).

[syyedshoaib]

On 8/10/2024 at 4:26 PM, navid_zafar said:

Reach out to your buyer, there could be some payment issue at their end.

Thank you, This was the issue.