Delivered Order But the Account is restricted - Can the buyer see my messages?

[urpromovids]

Hi  

My account got temporaraily suspended and Flagged from August 1 after recieving suspicious password reset emails.

The reason i am writing this post because i had an active order before this , i delivered the order yesterday but i the buyer is not posting any updates .

Has anybody else facing the same issue? 

This is a very old client of mine , I just want to know whether they can see my messages ? I have delivered the order but i am not even sure they can see the delivery?

The order is showing delivered from yesterday but no response from the client.

Kindly share your experience if anybody else is experiencing this issue?

There is no use to start an additonal ticket i suppose...

Thanks 

 

Edited August 8 by urpromovids
grammatical error

[wordpresssp]

Hi, you can use the order chat option to communicate with your client until they accept the delivery and yes client can see your messages there.

[urpromovids]

16 minutes ago, wordpresssp said:

Hi, you can use the order chat option to communicate with your client until they accept the delivery and yes client can see your messages there.

I am already sending messages but getting no response.

[wordpresssp]

7 minutes ago, urpromovids said:

I am already sending messages but getting no response.

well, it's on client now.

[urpromovids]

2 minutes ago, wordpresssp said:

well, it's on client now.

Well this question was specifically for someone whose account got restricted and have an active order , are you also facing the same situation? wanted to know if anybody in the same situation got any reply from an ongoing order.

Edited August 8 by urpromovids

[wordpresssp]

7 minutes ago, urpromovids said:

Well this question was specifically for someone whose account got restricted and have an active order , are you also facing the same situation? wanted to know if anybody in the same situation got any reply from an ongoing order.

I encountered similar issue in June, however, I was able to stay in touch with my clients through the orders page until my account was restored. Yes was getting responses there as well. 

Edited August 8 by wordpresssp

[urpromovids]

9 minutes ago, wordpresssp said:

I encountered similar issue in June, however, I was able to stay in touch with my clients through the orders page until my account was restored. Yes was getting responses there as well. 

That's a relief , Thank you so much.